A team of professional instructors offering customers quality training in a world of ever-changing telecommunications and converged solutions.

The need to properly train end users and system administrators is as important as the decision criteria for purchasing converged technology. In order to have the greatest return on your organization’s investment, end users system administrators need to be informed and presented with the features and functionality of their new communications environment. Specific end user training provides optimum productivity for primary job functions.

PROVEN METHODOLOGY

Cerium Learning Center’s unique approach brings our customers unparalleled experience and expertise in telecommunications and technology. Our Trainers are trained and certified in their discipline and product or application they are training upon, ensuring that our customers receive the highest level of knowledge transfer available.

FLEXIBLE, CUSTOMIZABLE SOLUTIONS

Through numerous standardized training offers, custom solutions, onsite instructor lead training, Computer Based Training, or remote training, the Cerium Learning Center can provide the best training environment for your staff.

SPECIALIZED SERVICES

A wide knowledge base of telecom systems from key, PBX and hybrid systems to today’s converged technology environments allows the Cerium Learning Center of professional trainers to relate old to new processes using presentations, hands-on exercises and one-on-one instruction.

• End-User Training

• Switch Administration

• Agent Training

• Voicemail Administration

• Operator & Switchboard Training

• Call Management System Administration