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Cerium Support Center

This process is for non-emergency issues only. If your system is out of service, please contact the Cerium Support Center toll free at 1.877.4CERIUM (1.877.423.7486).

For all other support requests, please enter your email address and click Next. You will be contacted by a Cerium Support Associate no later than close of business the following business day.

Email address:

RMA Returns


To submit a Return Merchandise Authorization request, please CLICK HERE and complete the on-line form. A Cerium associate will process your request for you. All RMA requests must be completed within the manufacturer’s standard warranty period.


If directed by a Cerium Associate, please enter your meeting id below.






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