Avaya Communication Manager

Basic System Administration Training

Cost

$700.00

Category

AVAYA

Duration

1 Day

Prerequisites

None

Audience

Personnel with system administration responsibilities. Both new system administrators and those administrators that need a refresher will benefit from this training.

Course Description

This course provides training on how to perform basic administration functions using Avaya Communication Manager (Definity). The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available with Communication Manager.

Course Contents

  • ASA – Avaya Site Administration - Introduction
  • Logging in – internally vs. remotely
  • The help function
  • Command line programming
  • Programming via the Gedi interface
  • System capacity
  • Review of the dialplan
  • Common features
  • Coverage paths
  • Introduction to troubleshooting
  • Abbreviated dial list
  • Introduction to trunking
  • Feature access codes
  • COR (Class of Restriction) and COS (Class of Service)
  • Hunt groups
  • Introduction to using Avaya documentation
  • Changing the system time
  • Backing up translations
  • Logging off

Scheduled Times

  • Bothell, WA

    March 12, 2012, 9:00am PST

    Cerium Learning Center—21222 30th Drive SE Suite 130 Bldg. C, Bothell, WA

    Select Event

  • Bothell, WA

    April 16, 2012, 9:00am PST

    Cerium Learning Center—21222 30th Drive SE Suite 130 Bldg. C, Bothell, WA

    Select Event

  • Bothell, WA

    May 14, 2012, 9:00am PST

    Cerium Learning Center—21222 30th Drive SE Suite 130 Bldg. C, Bothell, WA

    Select Event

  • Bothell, WA

    June 11, 2012, 9:00am PST

    Cerium Learning Center—21222 30th Drive SE Suite 130 Bldg. C, Bothell, WA

    Select Event

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