Avaya Communication Manager

Advanced System Administration Training

Cost

$2600.00

Category

AVAYA

Duration

4 Days

Prerequisites

Participants need to have a thorough understanding of basic system administration of Communication Manager (Definity).

Audience

System administrators of Communication Manager (Definity) who need to develop more advanced skills in the administration of their communication system.

Course Description

This course builds on Avaya Communication Manager basic system administration and will allow system administrators to become proficient in the administration of more advanced features and functionality of their communication system.

Course Contents:

  • Dial Plan
  • ARS
  • 911
  • Meet Me Conference
  • VDNs & Vectors (System Reporting)
  • Soft Console
  • Advanced Troubleshooting (VoIP)
  • Phone Features - Advanced
  • Night Service
  • System Security
  • Announcements
  • Softphone
  • Web Maintenance Interface
  • Updating firmware

Scheduled Times

  • Bothell, WA

    March 13, 2012, 9:00am PST

    Cerium Learning Center—21222 30th Drive SE Suite 130 Bldg. C, Bothell, WA

    Select Event

  • Bothell, WA

    June 12, 2012, 9:00am PST

    Cerium Learning Center—21222 30th Drive SE Suite 130 Bldg. C, Bothell, WA

    Select Event

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