Bridging the Gap Between Voice & Data

Cost

$1375.00

Category

AVAYA

Duration

2 Days

Prerequisites

Participants must have a good understanding of IP addressing.

Audience

System administrators who wish to bridge the gap between voice and data.In todays world of converged solutions Avaya system administrators need to be knowledgeable in both voice and data.

Course Description

This course provides insight into and allows participants to develop a knowledge of VoIP and Network regions. This course will enable participants to understand and administer network regions within their voice infrastructure.

Course Contents

  • OSI model
  • Data switches and routers
  • Basic IP addressing and subnetting (class C)
  • Tools introduction: IP subnet calculator
  • Tools introduction: Wireshark
  • DHCP
  • HTTP, HTTPS
  • FTP, TFTP
  • Tools Introduction: Avaya Site Administration (ASA)
  • Tools Introduction: PUTTY
  • Avaya VoIP architecture
    • Media servers, media gateways, IP boards, H.323 endpoints
  • VoIP protocols
  • Data network quality of service (QoS)
  • IP phones boot up sequence
  • Avaya CM VoIP commands
  • Basic Network Region programming
  • Avaya Support Center & Cerium Support Center

Scheduled Times

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