Everything you Need to Know About Vectors
Very basic CM admin
Telcom/IT/Contact Center personnel accountable for the implementation, configuration and administration of call flows
Have you ever wanted to shut down your Contact Center with a simple phone call? In this class you’ll learn how. Creating a vector is more than just filling in vector steps; it involves several “moving” parts. In “Everything You Wanted to Know about Vectors” we start at the very basics of vectoring and move to the more complex steps. Come and find out how much fun vectoring can be.
August 11, 2014, 8:30am Pacific