Strategic Manufacturers

Cerium’s unique set of strategic alliances with leading manufacturers enables us to deliver "best in class"  end-to-end solutions to our customers. 

 

 

As a Platinum Business Partner, and the largest partner in the Northwest, Cerium specializes in Avaya solutions for VoIP Telephony, Unified Communications and Contact Centers. Cerium's close alignment with Avaya, specifically in the Northwest, is a benefit to our customers.  

  • Platinum Certified – October 2003
  • Service Delivery Specialized – Implementation and Support
  • Business Partner of the Year

Nortel:

Full Service Accreditation:

  • Communication Server 1000: 8/10
  • CallPilot: 8/10
  • Next Generation Contact Center: 8/10

 

 

 

Cisco Systems, a leader in networking solutions. Cerium Networks has proven success in the marketplace in delivering Cisco's technology portfolio. 

  • Silver Certified: 9/05
  • Advanced UC Specialized: 8/03
  • Advanced VPN/Security Specialized: 6/04
  • Advanced Wireless Specialized:5/08
  • Advanced Data Center Networking Infrastructure Specialization: 10/10
  • Telepresence Video Advanced Specialized: 2/11

 
 

 

 EMC Corporation provides products and services to help people and organizations bring the power of their information to life through the creation of information infrastructure and virtual infrastructure.

 

 

Microsoft is fully immersed in the development of unified communications solutions and is a leader in this space.

  • Gold Communications Competency
  • Silver Messaging Competency
  • Member of the Voice Partner Program and OCS 2007 R2 verified, June 2009

 What does our Microsoft competency mean for you?  Read more>>>

 

 

 

 

RSA, The Security Division of EMC, provides Secure Data, Compliance, SIM, SEM, SIEM, PCI, Consumer Identity, Two-Factor Authentication, Custom Applications, Consulting, Assessment, and other security solutions and services to over 90% of the Fortune 500.

 

 

 Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions and value-added services. More than 10,000 organizations in over 150 countries use our workforce optimization and security intelligence solutions to improve enterprise performance and make the world a safer place.

  • Premier Partner
  • Blue Pumpkin, Mercom, Verint & Witness
  • Industry Leader in Voice Recording Solutions

 

 

  

 

The global leader in virtualization and cloud infrastructure delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.

 

Zeacom is an award winning provider of Contact Center, Business Process Automation and Unified Communications solutions for organizations with up to 2,500 desktops and contact centers with between five and 400 agents. More than 3,000 small and medium-sized organizations and across 30 countries use Zeacom Communications Center(ZCC) business communications software to improve communication, collaboration and productivity. Zeacom partners with Microsoft, Cisco, Avaya and NEC and also integrates other market leading application providers.

  • Multimedia Contact Center - Email, Fax, Chat, SMS and Social Media
  • Business Process Automation - Dynamic IVR, Speech Recognition, database integration and Screenpops
  • Unified Communications – Presence, Unified Messaging, Conferencing and Operator Console